To be recognised as a World Class supplier of Quality Component Solutions.
Distag QCS (UK) Ltd’s mission is to be recognised as a “new breed” of national distributor, providing quality outsourcing solutions to the UK Mechanical & Fluid Power Transmission market. Distag QCS (UK) Ltd will provide outstanding Hydraulic, Mechanical & Bespoke products backed up with “gold standard” levels of customer service. We aim to be easy, and a pleasure, to deal with; and to build friendly, long-standing relationships with our partners. Distag QCS (UK) Ltd will seek to grow highly motivated, well trained, and enthusiastic employees; and to create a rewarding, secure, and entrepreneurial environment for all our team, where they can develop, learn, and achieve their maximum potential. Quality Objectives Commitment to a Quality Management System which is the foundation for organisation improvement, and complies with the standard ISO9001:2015 Be a preferred supplier of Mechanical and Fluid Power transmission products, Bespoke Engineered Components & Trailer Parts. Have a path set for consistent growth.
The group turnover should grow, by 12.5% Y.O.Y, reaching €25 million by 2020 Have improvement driven by benchmarking and customer requirements, and team input.
Maintain a customer satisfaction index of 97% for the Helpfulness of our staff. Maintain a customer satisfaction index of 95% for the level of Service they are receiving.
Maintain a customer satisfaction index of 97% for the Quality of our products.